Terms and Conditions

Last Updated: October 2025

These Terms and Conditions constitute a legally binding agreement between you and the operator of this online casino platform. By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use our services.

General Provisions and Definitions

These Terms and Conditions, together with all referenced policies and rules, form the complete agreement between you and us regarding your use of our casino services. When we refer to "we," "us," or "our," we mean the casino operator. When we refer to "you" or "your," we mean the person who has registered an account or is using our services.

Our "services" include all games, features, promotions, software, applications, and related functionalities provided through our website and mobile platforms. The "website" refers to all pages, subdomains, and applications through which our services are accessed, whether on desktop computers, mobile devices, tablets, or other electronic devices.

These Terms and Conditions may be updated from time to time to reflect changes in our services, legal requirements, or industry standards. We will notify you of material changes through email, website notification, or by requiring you to accept updated terms before continuing to use our services. Your continued use of our services after any modifications indicates your acceptance of the revised terms. It is your responsibility to review these Terms and Conditions periodically.

Eligibility and Account Registration

To register for an account and use our services, you must meet specific eligibility criteria. First and foremost, you must be of legal gambling age in the jurisdiction where you reside. This typically means you must be at least eighteen years old, though some jurisdictions require you to be twenty-one years or older. It is your responsibility to ensure that your use of our services complies with all applicable laws in your location.

You must be physically located in a jurisdiction where online gambling is legal at the time you access and use our services. We employ geolocation technology to verify your location, and you agree not to attempt to circumvent these measures through VPNs, proxy servers, or other means. Using such tools to disguise your location is strictly prohibited and will result in immediate account closure and forfeiture of any funds.

During the registration process, you must provide accurate, complete, and current information. This includes your full legal name, date of birth, residential address, email address, and telephone number. Any false, incomplete, or misleading information may result in immediate account suspension or closure. You are responsible for ensuring that all information in your account remains current and accurate, and you must promptly update your account details if any information changes.

You are permitted to hold only one account with our casino. Creating multiple accounts, whether under the same name or using different personal information, is strictly prohibited. This restriction exists to prevent bonus abuse, ensure fair play, and comply with regulatory requirements. If we discover that you have opened or operated more than one account, we reserve the right to close all such accounts, void all transactions and winnings, and confiscate any funds in those accounts. All duplicate accounts will result in a permanent ban from our platform. This applies even if the accounts were created inadvertently or for seemingly legitimate reasons, and the ban will prevent you from creating any new accounts in the future.

Furthermore, only one account is permitted per household, residential address, computer, and IP address. If multiple people in your household wish to play at our casino, you must contact our customer support team before creating additional accounts to avoid potential issues. In situations where we determine that multiple accounts may be legitimate, we reserve the right to require additional verification and may restrict certain promotional offers to prevent abuse.

You acknowledge that your account is for your personal use only and may not be transferred, sold, or shared with any other person. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity that occurs through your account will be considered your responsibility, whether or not you authorized such activity. If you suspect that your account has been compromised or accessed without your permission, you must notify us immediately.

Game Rules and Fair Play

All games available on our platform are provided by licensed and certified gaming software providers. Each game operates according to its specific rules, which are available within the game interface or in our game rules section. It is your responsibility to familiarize yourself with the rules of any game before you play.

The outcome of all games is determined by a Random Number Generator (RNG), which has been independently tested and certified for fairness by accredited testing agencies. The RNG ensures that game outcomes are random and cannot be predicted or manipulated by either players or the casino. Return to Player (RTP) percentages for each game are available in the game information sections and represent the theoretical percentage of all wagered money that a game will pay back to players over time.

You agree to play all games fairly and in accordance with their intended design. Any attempt to manipulate games, exploit software vulnerabilities, use automated playing systems (bots), collude with other players, or otherwise gain an unfair advantage is strictly prohibited. Such activities constitute fraud and will result in immediate account closure, confiscation of all funds, and potential legal action.

We employ sophisticated fraud detection systems that monitor gameplay patterns, betting behavior, and account activity. If our systems flag your account for suspicious activity, we reserve the right to suspend your account pending investigation. During an investigation, all gameplay and account activity will be frozen. If we determine that you have engaged in fraudulent activity or violated fair play principles, we will close your account and forfeit all funds therein.

Certain games may have maximum bet limits or contribution rates that apply when playing with bonus funds. These restrictions are in place to prevent bonus abuse and ensure fair use of promotional offers. Information about these restrictions can be found in the specific game rules and bonus terms.

We reserve the right to void any bets, winnings, or gameplay if we determine that they resulted from a malfunction, error, technical issue, or other irregularity. In the event of a game malfunction, all affected bets and payouts will be voided, and the affected amounts will be refunded to players' accounts. Where a malfunction results in incorrect payouts or credits to your account, we reserve the right to correct such errors by adjusting your account balance accordingly, even if you have already withdrawn the erroneously credited funds.

Maximum Payouts and Winnings

While we celebrate player wins and pay out all legitimate winnings in accordance with game rules, we apply maximum payout limits to protect the financial stability and sustainability of our operations. These maximum payout limits represent the maximum amount that you can win from a single bet, game round, or gaming session, regardless of the amount wagered or the apparent winning amount shown.

Maximum payout limits vary depending on the type of game, the specific game provider, and in some cases, your VIP status or account level. Standard maximum payouts are clearly stated in our general terms, while game-specific maximum payouts are detailed in the individual game rules. Where multiple maximum payout limits apply, the lower limit will prevail unless explicitly stated otherwise.

Progressive jackpot wins are generally exempt from standard maximum payout limits, as these jackpots are funded by a portion of bets placed across a network of casinos and are administered by the game provider. However, we reserve the right to pay progressive jackpot winnings in installments over an agreed schedule, particularly for very large amounts.

In circumstances where a game malfunction, error, or technical issue results in an apparent win that exceeds normal game parameters or expectations, we reserve the right to void such winnings and investigate the cause. If the investigation confirms that the win was the result of a malfunction rather than normal gameplay, the win will be voided entirely, and only the original stake will be returned.

We maintain the right to withhold payment of winnings pending investigation if we have reasonable grounds to believe that the win resulted from fraudulent activity, cheating, exploitation of game errors, violation of these Terms and Conditions, or other unfair practices. If such investigation confirms wrongdoing, we may void the winnings and close the account.

Technical Issues and System Malfunctions

Despite our best efforts to maintain a stable and reliable gaming platform, technical issues and system malfunctions can occasionally occur. These may include server failures, software glitches, communication failures, network interruptions, or other technical problems that affect gameplay, transactions, or account access.

In the event of a system malfunction or technical issue that affects game outcomes, all affected bets and game rounds will be voided, and stakes will be returned to the affected players' accounts. Where a malfunction results in incorrect display of game outcomes, balance amounts, or other information, the information stored in our server logs will be considered the definitive record, and any discrepancies will be corrected accordingly.

We are not liable for any losses, damages, or inconvenience resulting from technical issues, system malfunctions, or interruptions to our services, whether caused by our systems, third-party providers, internet connectivity issues, or other factors beyond our reasonable control. You acknowledge that online gambling involves technological components that may occasionally fail and that such failures are an inherent risk of using internet-based services.

If you experience a technical issue or notice an apparent error or malfunction, you must cease play immediately and report the issue to our customer support team. Continuing to play or exploit an apparent error or malfunction may be considered fraudulent activity and will result in voiding of all related winnings and potential account closure.

In the event that a game disconnection occurs during play, any unfinished game rounds will typically remain active for a specified period (usually 24 hours) during which you can reconnect and complete the round. If you do not reconnect within this period, the system will automatically resolve the round according to the game rules, and any applicable winnings will be credited to your account.

Intellectual Property Rights

All content on our website and within our gaming platform, including but not limited to software, games, graphics, logos, text, images, audio, video, databases, and the overall design and layout of our services, is owned by us or our licensors and is protected by intellectual property laws including copyright, trademark, and other proprietary rights.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our services solely for your personal, non-commercial entertainment purposes. This license does not grant you any ownership rights in our services or any content therein.

You may not copy, reproduce, distribute, transmit, display, perform, publish, license, modify, create derivative works from, transfer, or sell any content, software, or services obtained from our platform. You may not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of our software. You may not frame or utilize framing techniques to enclose any content from our website without our express written permission.

Any unauthorized use of our intellectual property or content may violate copyright, trademark, and other laws and will result in termination of your account and may subject you to civil and criminal penalties.

Prohibited Activities and Acceptable Use

To maintain a safe, fair, and legal gaming environment, certain activities are strictly prohibited. Engaging in any of these activities will result in immediate account suspension or closure and may lead to legal action.

You must not use our services for any illegal purpose or in violation of any local, state, national, or international law. This includes, but is not limited to, laws relating to gambling, money laundering, terrorism financing, fraud, and financial crimes. You must not attempt to launder money through our platform or use our services to transfer, conceal, or disguise the origins of illegally obtained funds.

You must not engage in fraudulent activities of any kind, including using stolen credit cards or other payment methods, creating multiple accounts to abuse bonuses or promotions, colluding with other players, or attempting to manipulate game outcomes. You must not use any software, tools, or devices designed to give you an unfair advantage, including bots, automation software, exploits, or tools designed to defeat our security measures or gain unauthorized access to our systems.

You must not attempt to circumvent any territorial or age restrictions we have in place, including using VPNs, proxy servers, or other tools to disguise your location. You must not share your account credentials with others or allow others to access or use your account. You must not engage in any activity that interferes with or disrupts our services, including attempting to gain unauthorized access to our systems, uploading viruses or malicious code, or conducting distributed denial-of-service attacks.

You must not use our services to harass, threaten, abuse, or harm other players or our staff. You must not use offensive, discriminatory, or inappropriate language in any communications through our platform. You must not attempt to exploit any errors, bugs, or glitches in our software for personal gain.

If we determine that you have engaged in any prohibited activity, we reserve the right to suspend or close your account, void any bets or winnings, confiscate funds in your account, and report your activities to relevant authorities. We may also refuse to provide our services to you in the future.

Complaints and Dispute Resolution

If you have any complaints about our services, gameplay, transactions, or any other matter, we encourage you to contact our customer support team as soon as possible. We take all complaints seriously and will investigate and respond to your concerns in a timely manner.

When submitting a complaint, please provide as much detail as possible, including your account username, the date and time of the incident, specific details of the issue, and any relevant screenshots or documentation. Our customer support team will acknowledge receipt of your complaint and provide you with a reference number for tracking purposes.

We will investigate your complaint thoroughly and aim to provide a substantive response within a reasonable timeframe, typically within seven to fourteen business days depending on the complexity of the issue. If we require additional time to investigate, we will inform you of the delay and provide regular updates on the status of your complaint.

If you are not satisfied with our response to your complaint, you may have the right to escalate the matter to our licensing authority or an independent alternative dispute resolution service, depending on your jurisdiction. Details of the relevant authority or service will be provided in our response to your complaint.

Our server records, transaction logs, and game outcome records will be considered the definitive evidence in any dispute regarding game outcomes, transactions, or account activity. Where disputes involve large sums or complex matters, we may engage independent auditors or experts to review the relevant evidence.

Liability and Disclaimer of Warranties

You use our services entirely at your own risk. While we strive to provide a secure, fair, and enjoyable gaming experience, we cannot guarantee uninterrupted, error-free, or completely secure service at all times.

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will meet your requirements, that the operation of our services will be uninterrupted or error-free, or that defects will be corrected.

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, including but not limited to loss of winnings, loss of profits, loss of data, or other intangible losses, even if we have been advised of the possibility of such damages.

We shall not be liable for any losses or damages resulting from technical failures, system malfunctions, communication failures, third-party actions, force majeure events, or other circumstances beyond our reasonable control. We shall not be liable for any losses resulting from your failure to maintain the security of your account credentials, your violation of these Terms and Conditions, or your use of our services in violation of applicable law.

Nothing in these Terms and Conditions shall exclude or limit our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless us, our parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, licensors, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of our services, your violation of these Terms and Conditions, your violation of any law or regulation, your violation of the rights of any third party, or any fraudulent or illegal activity conducted through your account.

This indemnification obligation will survive termination of your account and these Terms and Conditions and will continue for any claims arising from actions taken during the period that your account was active.

Service Modifications and Availability

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. This includes the right to modify game offerings, features, functionality, terms of promotions, and these Terms and Conditions themselves. We may also impose limits on certain features or restrict access to parts or all of our services without notice or liability.

We do not guarantee that our services will be available at all times or that access will be uninterrupted or error-free. Scheduled maintenance, updates, emergency repairs, and circumstances beyond our control may result in service interruptions. We will make reasonable efforts to minimize such interruptions and to provide advance notice of scheduled maintenance where practical.

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable laws and regulations. This includes the right to refuse or cancel registrations, to close accounts, and to refuse to honor any bets or transactions that we determine, in our sole discretion, to violate these Terms and Conditions or applicable laws.

Governing Law, Jurisdiction, and Territorial Restrictions

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which we are licensed and operate, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms and Conditions or your use of our services shall be brought exclusively in the courts of that jurisdiction, and you consent to the personal jurisdiction and venue of such courts.

It is your sole responsibility to ensure that your use of our services is legal in the jurisdiction from which you are accessing our platform. Online gambling laws vary significantly across different countries, states, provinces, and territories, and it is entirely your responsibility to understand and comply with all applicable laws and regulations in your place of residence before creating an account, making deposits, placing bets, or requesting withdrawals. By using our services, you represent and warrant that online gambling is legal in your jurisdiction and that you are not violating any local, state, national, or international laws.

We do not accept players from certain restricted territories where online gambling is prohibited or where we are not licensed to operate. These restricted territories may include, but are not limited to, jurisdictions where we have determined that offering our services would violate local laws or our licensing conditions. The list of restricted territories is subject to change at any time based on legal and regulatory developments. We reserve the right to refuse service to players from any jurisdiction at our sole discretion.

If you attempt to access our services from a restricted territory, or if we discover that you have provided false information about your location, we will immediately close your account. In such circumstances, all bets will be voided, all winnings will be forfeited, and we may confiscate any deposited funds. We employ geolocation technology and other verification methods to detect your location, and any attempt to circumvent these measures through the use of VPNs, proxy servers, or other location-masking technologies is strictly prohibited and will result in permanent account closure and forfeiture of all funds.

You acknowledge that accessing our services from a restricted territory or jurisdiction where online gambling is illegal may subject you to criminal or civil penalties under the laws of that jurisdiction. We accept no liability for any legal consequences you may face as a result of accessing our services in violation of applicable laws. The risk of legal prosecution rests entirely with you, and you agree to indemnify and hold us harmless from any claims, damages, or legal actions arising from your violation of applicable gambling laws.

Where required by consumer protection laws in your jurisdiction, nothing in these Terms and Conditions shall affect your statutory rights under such laws, and you may also have the right to bring proceedings in the courts of your own jurisdiction, provided that such proceedings relate to legally permitted gambling activity in that jurisdiction.

Severability and Entire Agreement

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, the provision shall be severed from these Terms and Conditions. The remainder of these Terms and Conditions shall continue in full force and effect.

These Terms and Conditions, together with all policies and rules incorporated by reference, constitute the entire agreement between you and us regarding your use of our services and supersede all prior agreements, understandings, and communications, whether written or oral, regarding the subject matter herein.

Assignment and Transfer

We reserve the right to assign, transfer, or delegate our rights and obligations under these Terms and Conditions to any third party, including in connection with a merger, acquisition, sale of assets, or by operation of law. You may not assign, transfer, or delegate your rights or obligations under these Terms and Conditions without our prior written consent. Any attempted assignment in violation of this provision shall be null and void.

Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. The waiver of any right or provision will be effective only in the specific instance and for the specific purpose for which it was given and shall not constitute a continuing or future waiver.

Third-Party Services and Links

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by us. We provide these links solely for your convenience and information. We do not endorse, sponsor, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services.

When you access third-party websites or services through links on our platform, you do so at your own risk and subject to the terms and conditions and privacy policies of those third-party services. We shall not be liable for any damages or losses arising from your use of third-party websites or services.

Communications and Notifications

By creating an account, you consent to receive communications from us via email, SMS, push notifications, and through your account interface. These communications may include transaction confirmations, account updates, promotional offers, and important notices regarding our services or these Terms and Conditions.

You may opt out of promotional communications at any time through your account settings or by following the unsubscribe instructions provided in such communications. However, you cannot opt out of receiving important transactional or service-related communications that are necessary for the operation of your account.

We will communicate with you in English or, where available, in other languages supported by our platform. All official communications and these Terms and Conditions are drafted in English, and in the event of any discrepancy between English and translated versions, the English version shall prevail.

Important Note: Gambling can be addictive. Please play responsibly and only with money you can afford to lose. If you feel you may have a gambling problem, please seek help through the resources available in our Responsible Gaming section.

By creating an account and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.