Bonus Terms and Conditions
We offer various promotions and bonuses to enhance your gaming experience and give you more opportunities to play and win. However, all bonuses come with specific terms and conditions that must be met before any winnings can be withdrawn. This page outlines the general bonus terms that apply to all promotions unless otherwise specified in the individual bonus terms.
Please read these terms carefully before accepting any bonus. By claiming a bonus, you agree to abide by all terms and conditions outlined here and in the specific promotion details.
General Bonus Rules
Eligibility
All bonuses are available to players who meet the following criteria: Must be of legal gambling age in your jurisdiction (18+ or 21+ depending on location), must have a verified account in good standing, must not be self-excluded or restricted from receiving bonuses, must meet any specific eligibility criteria stated in the individual bonus terms, and one bonus per player, per household, per IP address, per device unless otherwise stated.
Bonus Acceptance
By claiming any bonus, you acknowledge that you have read, understood, and agree to comply with these bonus terms and conditions. Bonuses are optional - you can choose to play without claiming any promotional offers if you prefer. Once you accept a bonus, you must complete all wagering requirements before you can withdraw any winnings derived from that bonus.
Wagering Requirements
All bonuses come with wagering requirements (also called playthrough requirements) that must be completed before you can withdraw bonus funds or winnings earned from bonus play. Wagering requirements are expressed as a multiplier (e.g., 30x, 40x, 50x) and represent the total amount you must wager before the bonus becomes withdrawable.
How Wagering Requirements Work: Wagering requirements apply to the bonus amount, and in some cases, the bonus plus deposit amount. The specific calculation will be clearly stated in each bonus offer. Until you complete the wagering requirements, your bonus funds and any winnings from bonus play are considered "restricted" and cannot be withdrawn.
You can track your wagering progress in the bonus section of your account. This will show you how much you've wagered and how much remains to complete the requirement.
Game Contribution Rates
Different games contribute differently toward meeting wagering requirements. This means that not all bets count equally when clearing your playthrough. The contribution rates are as follows:
100% Contribution: Slots (unless specified in excluded games list), scratch cards, keno, and most arcade-style games
Variable Contribution (10-50%): Video poker: Typically 10-20%, specialty games: Varies by game
0% Contribution (Do Not Count): All table games including blackjack, roulette, baccarat, craps, and casino poker variants, live dealer games, progressive jackpot games (may be restricted), and games listed as excluded or restricted in the bonus terms
The specific contribution rates for your bonus will be stated in the promotion terms. Wagers placed on non-contributing games will not count toward your wagering requirements and may result in bonus forfeiture.
Maximum Bet Rule
While playing with bonus funds or while wagering requirements are active, there is a maximum bet limit per spin or per hand. This limit is typically $50 USD (or equivalent in other currencies such as £50, €50, $50 CAD, $50 AUD, $50 NZD).
Exceeding the maximum bet limit while bonus funds are active may result in the forfeiture of the bonus and any winnings derived from it. This rule applies to all game types, including slots, table games, and specialty games.
Some bonuses may have different maximum bet limits, which will be clearly stated in the specific bonus terms.
Restricted Games
Certain games may be restricted or excluded from bonus play. This means you either cannot play them with bonus funds, or they do not contribute to wagering requirements. Restricted games typically include progressive jackpot slots, specific high RTP (Return to Player) slots, all table games (blackjack, roulette, baccarat, craps), live dealer games, and video poker variants.
The list of restricted games will be provided in the specific bonus terms or is available upon request from customer support. Playing restricted games with active bonus funds may result in the cancellation of the bonus and any winnings.
Bonus Expiration
All bonuses have an expiration period during which wagering requirements must be completed. If you do not complete the wagering requirements within the specified timeframe, the bonus and any winnings derived from it will be forfeited. Typical expiration periods range from 7 to 30 days, depending on the bonus type.
The expiration timer begins from the moment the bonus is credited to your account. You can check the remaining time in your account's bonus section.
Withdrawal Before Completing Requirements
If you request a withdrawal before completing wagering requirements, your bonus and any winnings from bonus play will be forfeited. Only your original deposit (if applicable) and any winnings earned from non-bonus funds will be available for withdrawal.
Once you forfeit a bonus, it cannot be reinstated. Make sure you're ready to complete the wagering requirements before claiming a bonus.
No Deposit Bonuses
No deposit bonuses are promotional offers that allow you to play without making a deposit. These bonuses come with specific terms and are designed to give you a risk-free opportunity to try our games.
How No Deposit Bonuses Work
When you claim a no deposit bonus, free bonus funds or free spins are credited to your account without requiring an initial deposit. You can use these funds to play eligible games and potentially win real money.
Maximum Cashout Limit
All no deposit bonuses have a maximum cashout limit. This is the maximum amount of winnings you can withdraw from the no deposit bonus, regardless of how much you win.
Standard Maximum Cashout: $100 (or €100, £100, $100 CAD, $100 AUD, $100 NZD, or equivalent in other currencies)
This means that even if you win $500 from a no deposit bonus, the maximum you can withdraw is $100. Any excess winnings above the maximum cashout limit will be removed when you request a withdrawal.
One-Time Cashout Per Account
You can only cash out from a no deposit bonus once per account unless otherwise specified in a specific promotion. This means: After you've successfully withdrawn winnings from one no deposit bonus, you will not be eligible to withdraw from another no deposit bonus. You can still claim and play with other no deposit bonuses, but any winnings will not be withdrawable. This rule applies across all no deposit promotions unless explicitly stated otherwise.
This policy is in place to prevent bonus abuse and ensure fair play for all players.
Account Activation Deposit Requirement
Important: For new accounts claiming no deposit bonuses, you must make a minimum deposit to activate your account before you can cash out any no deposit bonus winnings.
How This Works:
1. You create an account and claim a no deposit bonus
2. You play with the no deposit bonus and meet all wagering requirements
3. Before you can withdraw your winnings (up to $100), you must make a minimum qualifying deposit to verify your payment method and activate your account for withdrawals
4. The activation deposit amount is typically the minimum deposit amount for your chosen payment method (or $20, £20, €20, $20 CAD, $20 AUD, $20 NZD)
5. This activation deposit is not withdrawable by itself - it becomes part of your account balance and can be used for play
6. After making the activation deposit, you can then withdraw your no deposit bonus winnings (up to the $100 maximum)
No Deposit Bonus Wagering Requirements
No deposit bonuses typically have higher wagering requirements than deposit bonuses, often ranging from 40x to 60x or higher. The specific wagering requirement will be stated in each no deposit bonus promotion.
Verification Required
Before any winnings from a no deposit bonus can be withdrawn, you must complete full account verification. This includes providing valid identification, proof of address, and verification of your payment method. Failure to complete verification will result in the inability to withdraw your winnings.
Deposit Bonuses
Deposit bonuses are promotional offers that match or boost your deposit amount, giving you extra funds to play with.
How Deposit Bonuses Work
When you make a qualifying deposit and opt in to a deposit bonus, bonus funds are added to your account based on the bonus percentage and any maximum bonus amount specified.
Minimum Deposit Requirements
Each deposit bonus has a minimum deposit amount required to qualify. This is typically $20 depending on the promotion and your currency. Deposits below the minimum amount will not qualify for the bonus.
Maximum Bonus Amounts
Most deposit bonuses have a maximum bonus amount. Even if you deposit more than the maximum qualifying amount, you will only receive bonus funds up to the stated maximum.
Wagering on Deposit + Bonus
Some deposit bonuses require you to wager the deposit plus bonus amount, while others only require wagering the bonus amount. The specific requirement will be clearly stated in the promotion terms.
Free Spins
Free spins are a popular bonus type that gives you a set number of spins on specific slot games without using your own funds.
How Free Spins Work
Free spins are credited to your account and can be used on designated slot games. Any winnings from free spins are typically credited as bonus funds and are subject to wagering requirements before they can be withdrawn.
Free Spins Expiration
Free spins usually expire within 24-72 hours of being credited to your account. Unused free spins will be forfeited after the expiration period.
Winnings from Free Spins
Winnings from free spins are subject to wagering requirements, typically ranging from 30x to 50x. There may also be a maximum cashout limit on free spins winnings, which will be specified in the promotion terms.
Prohibited Betting Patterns and Bonus Abuse
To ensure fair play and prevent bonus abuse, certain betting patterns and strategies are strictly prohibited while playing with bonus funds. Engaging in these activities may result in the immediate forfeiture of your bonus, any winnings, and potential account closure.
Prohibited Strategies
Opposite/Hedging Bets: Betting on opposite outcomes in the same game to guarantee a win or minimize losses. Examples include betting on both red and black in roulette, betting on both player and banker in baccarat, covering multiple outcomes in craps simultaneously, and any other form of hedging or risk-free betting.
Low-Risk Betting: Making low-risk bets designed to meet wagering requirements without taking genuine risk. Betting on nearly all numbers in roulette, or using betting systems designed to guarantee minimal loss while clearing playthrough.
Irregular Play Patterns: Dramatically changing bet sizes to meet wagering requirements quickly, placing large bets near the end of wagering requirements after placing minimum bets throughout, switching between minimum and maximum allowed bets excessively, or any pattern of play determined to be solely for the purpose of converting bonus funds without genuine gameplay risk.
Delaying Game Rounds: Delaying game rounds in any game while playing with bonus funds, leaving substantial bets on the table and returning to complete the game after wagering requirements are met, or using game features that delay results (such as free spins or bonus rounds) until after wagering is complete.
Strategic Exploitation: Using known game features or bugs to gain an unfair advantage, colluding with other players to manipulate outcomes or wagering, exploiting software glitches or errors, or abusing game features to accumulate value while betting with bonus funds.
Multiple Accounts: Creating multiple accounts to claim bonuses multiple times, using family members' accounts to circumvent bonus restrictions, or coordinating with others to abuse promotional offers.
Detection and Consequences
We use sophisticated monitoring systems to detect irregular betting patterns and potential bonus abuse. Our team reviews gameplay to ensure compliance with bonus terms.
If you are found to be engaging in any prohibited activities: Your bonus and all related winnings will be forfeited immediately, your account may be suspended or permanently closed, any pending withdrawals may be cancelled, we reserve the right to void all gameplay associated with bonus abuse, and legal action may be taken in cases of fraud.
Fair Play Expectations
We expect all players to play games in the manner they were intended, take genuine gaming risk when using bonus funds, avoid exploiting loopholes or technical issues, follow the spirit of the promotion, not just the letter of the terms, and use bonuses for entertainment purposes.
If you're unsure whether a particular strategy or betting pattern is allowed, please contact customer support before proceeding.
Bonus Forfeiture and Cancellation
You may cancel an active bonus at any time through your account settings. When you cancel a bonus: The bonus funds will be removed from your account, any winnings derived from the bonus will be forfeited, and only your original deposit (if applicable) and winnings from non-bonus funds will remain.
We may also cancel or forfeit your bonus if: You violate any bonus terms and conditions, you engage in prohibited betting patterns, you fail to complete verification when requested, you attempt to withdraw before meeting wagering requirements, your account is closed or restricted, or we detect fraudulent activity or bonus abuse.
Bonus Stacking and Multiple Bonuses
You cannot have multiple bonuses active simultaneously unless specifically stated otherwise. You must complete the wagering requirements for one bonus before claiming another. Attempting to claim multiple bonuses at once may result in forfeiture of all active bonuses.
Currency Conversions
All bonus amounts are stated in various currencies. The equivalent value in your account currency will be calculated at the time the bonus is credited, using our current exchange rates.
Responsible Gaming and Bonuses
While bonuses can enhance your gaming experience, please remember to gamble responsibly. Bonuses should not encourage you to deposit or wager more than you can afford to lose. You can opt out of receiving bonuses at any time by contacting customer support or adjusting your account preferences.
If you have self-excluded or set deposit limits, you may not be eligible for certain bonuses. Our responsible gaming tools take priority over promotional offers.
Changes to Bonus Terms
We reserve the right to modify, suspend, or terminate any promotion at any time without prior notice. Changes to bonus terms will be updated on this page, and continued participation in promotions after changes are made constitutes acceptance of the new terms.
We may also revoke bonuses or change bonus terms in cases where we determine that bonuses are being abused or exploited, or where technical errors have occurred.
Disputes
In the event of a dispute regarding bonuses, our decision is final. We will investigate all bonus-related complaints fairly and provide explanations for our decisions. However, we reserve the right to make final determinations regarding bonus eligibility, wagering calculations, and rule violations.
General Terms
All general Terms and Conditions of our website apply in addition to these bonus terms. We reserve the right to refuse or restrict bonuses to any player at our discretion. Bonuses are intended for recreational players only and may be restricted for professional or advantage players. Any attempt to defraud or abuse the bonus system will result in account closure and forfeiture of funds. Employees, affiliates, and family members of employees may be restricted from receiving certain bonuses. By accepting a bonus, you grant us permission to use your username and winnings for promotional purposes (your personal information remains confidential).
Questions About Bonuses?
If you have questions about any bonus terms, wagering requirements, or eligible games, please contact our customer support team before claiming the bonus. Our team is available to clarify any terms you don't understand and help you make informed decisions about promotions.
You can also check your current bonus status, wagering progress, and remaining playthrough requirements in the bonus section of your account at any time.