Deposit Methods
Welcome to our comprehensive guide on deposit methods. We offer a wide range of secure and convenient payment options to fund your account, ensuring you can start playing quickly and safely. The available deposit methods may vary depending on your geographic location and local regulations. This guide will help you understand your options, processing times, fees, and transaction limits.
Available Deposit Methods
We strive to provide diverse payment options to meet the needs of players worldwide. Below you'll find detailed information about each deposit method we offer.
Credit and Debit Cards
Credit and debit cards remain one of the most popular and widely accessible deposit methods. We accept major card brands to ensure convenience for players around the world.
Accepted Card Types: Visa, Mastercard, American Express (AMEX), Diners Club, Discover
Availability: Worldwide, unless specified otherwise for your specific region
Processing Time: Instant
Deposits made via credit or debit cards are processed instantly, meaning your funds will be available in your account immediately after the transaction is approved. You can start playing right away without any waiting period.
Transaction Limits:
The minimum and maximum deposit amounts vary by currency:
GBP (British Pound): £5 - £1,000 per transaction
USD (US Dollar): $20 - $1,000 per transaction
CAD (Canadian Dollar): $20 - $1,000 per transaction
AUD (Australian Dollar): $20 - $1,000 per transaction
EUR (Euro): €20 - €1,000 per transaction
NZD (New Zealand Dollar): $20 - $1,000 per transaction
Other currencies: Equivalent amounts in your local currency
Fees: 6-15%
A processing fee of 6-15% applies to card deposits. The specific fee percentage depends on your card type, currency, and issuing bank. This fee covers payment processing costs and varies based on the payment processor's charges for different card types and regions. The exact fee percentage will be displayed before you confirm your deposit.
Important Information:
Your card must be issued in your name and match your verified account details. Some banks may decline gambling-related transactions - contact your bank if your deposit is declined. 3D Secure authentication may be required for additional security. Ensure your card has sufficient funds and is authorized for international transactions if applicable. Prepaid cards may be accepted depending on the card provider. Business or corporate cards may not be accepted.
Cryptocurrency
For players who value speed, privacy, and lower fees, cryptocurrency deposits offer an excellent alternative to traditional payment methods. We support a wide range of popular cryptocurrencies and blockchain networks.
Accepted Cryptocurrencies: Bitcoin (BTC), Bitcoin Cash (BCH), Ripple (XRP), Solana (SOL), Tether (USDT) - available on multiple networks, Binance Coin (BNB), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), USD Coin (USDC), Cardano (ADA), Polygon (MATIC), Tron (TRX)
Supported Networks: Bitcoin Network, Ethereum Network (ERC-20), Binance Smart Chain (BEP-20), Tron Network (TRC-20), Polygon Network, Solana Network, and other major blockchain networks
Availability: Worldwide
Processing Time: Instant
Once your cryptocurrency transaction receives the required number of blockchain confirmations (typically 1-3 confirmations depending on the network), your deposit will be credited to your account instantly. Most deposits are confirmed within minutes, though network congestion may occasionally cause delays.
Transaction Limits:
Cryptocurrency deposits offer generous limits to accommodate both casual players and high rollers:
GBP (British Pound): £5 - £10,000 per transaction (equivalent in cryptocurrency)
USD (US Dollar): $20 - $10,000 per transaction (equivalent in cryptocurrency)
CAD (Canadian Dollar): $20 - $10,000 per transaction (equivalent in cryptocurrency)
AUD (Australian Dollar): $20 - $10,000 per transaction (equivalent in cryptocurrency)
EUR (Euro): €20 - €10,000 per transaction (equivalent in cryptocurrency)
NZD (New Zealand Dollar): $20 - $10,000 per transaction (equivalent in cryptocurrency)
Other currencies: Equivalent amounts in cryptocurrency
Fees: No fees
We do not charge any fees for cryptocurrency deposits. However, please note that blockchain network fees (gas fees/miner fees) are your responsibility and will be deducted from your deposit amount by the blockchain network itself. These network fees vary depending on network congestion and are outside our control.
Important Information:
Always send cryptocurrency to the correct wallet address provided in your deposit screen. Ensure you select the correct blockchain network - sending funds on the wrong network may result in permanent loss. Copy and paste the wallet address to avoid errors - do not type it manually. Most cryptocurrencies require 1-3 network confirmations before being credited. The exchange rate is locked at the time your transaction is confirmed on the blockchain. Save your transaction hash (TXID) for reference. Minimum amounts include network fees - ensure you send enough to meet the minimum after fees. Only send the specific cryptocurrency requested - sending a different coin may result in loss of funds.
Benefits of Cryptocurrency Deposits:
Instant processing once confirmed on blockchain, no deposit fees from our side, higher transaction limits ($10,000 maximum), enhanced privacy and security, available 24/7 with no banking restrictions, lower minimum deposit in some currencies (£5 GBP), and decentralized and borderless transactions.
Bank Transfer and Electronic Payment Methods
We offer various bank transfer and electronic payment solutions tailored to different regions and countries. These methods provide reliable and secure ways to fund your account directly from your bank account or through local payment services.
Available Methods by Region:
United States: Bank Transfer, Zelle, Venmo
Canada: Bank Transfer, Interac e-Transfer
Australia: Bank Transfer, PayID, BPAY, POLi
United Kingdom: Bank Transfer, Faster Payments
Europe: Bank Transfer (SEPA), Various local payment methods depending on country
Other Regions: Bank Transfer (SWIFT), Local payment methods based on availability
Additional Payment Options: Neosurf (voucher-based payment available in multiple countries), CashLib (voucher-based payment available in Europe)
Availability: Varies by country and region
The specific bank transfer and electronic payment methods available to you depend on your location. When you access the deposit section, you'll only see the methods that are available in your country.
Processing Time: Varies by method
Instant methods (Zelle, Interac, PayID, Faster Payments, POLi): Processed immediately or within minutes
Standard bank transfers: 1-3 business days
International wire transfers: 3-5 business days
Voucher methods (Neosurf, CashLib): Instant
Transaction Limits:
Bank transfer and electronic payment limits vary by country, currency, and specific payment method:
General Limits:
Minimum: Typically equivalent to £5-£20 depending on the method and currency
Maximum: Up to $1,000 (or equivalent) per transaction, varying by country and payment method availability
Specific Currency Examples:
GBP: £5 - £1,000
USD: $20 - $1,000
CAD: $20 - $1,000
AUD: $20 - $1,000
EUR: €20 - €1,000
NZD: $20 - $1,000
The exact limits for your specific country and chosen method will be displayed when you select the payment option in the cashier.
Fees: Varies by method
Fees for bank transfers and electronic payment methods depend on the specific service used. Some methods are fee-free, while others may charge a small processing fee. The exact fee (if any) will be clearly displayed before you confirm your deposit.
Important Information:
Bank transfers must come from an account in your name. International transfers may incur additional fees from intermediary banks. Ensure you include the correct reference number for bank transfers. Interac e-Transfer deposits require you to send funds to the email address provided. PayID deposits require you to send to the PayID identifier provided. Zelle deposits should be sent to the email or phone number provided in your deposit screen. Voucher methods (Neosurf, CashLib) require you to purchase a voucher first and then redeem the code. Some methods may require verification before your first deposit. Bank details and payment instructions will be provided in the deposit screen for each method.
Method-Specific Details:
Interac e-Transfer (Canada): Widely used in Canada, Interac e-Transfer allows you to send funds directly from your Canadian bank account. Simply send an e-Transfer to the email address provided, using the reference number given. Deposits are typically processed within minutes to a few hours.
PayID (Australia): PayID is a fast payment method available to Australian bank account holders. Link your PayID to your bank account and send funds using the PayID identifier provided in the deposit screen.
Zelle (United States): Zelle offers fast, bank-to-bank transfers for US players. Send funds to the email address or phone number provided using your Zelle app or online banking.
Faster Payments (United Kingdom): UK bank transfers via Faster Payments are processed quickly, usually within minutes to a few hours. Use the bank details provided in the deposit screen when making your transfer.
BPAY (Australia): BPAY is a popular bill payment method in Australia. Use your online banking to make a BPAY payment using the biller code and reference number provided.
Neosurf: Purchase a Neosurf voucher from an authorized retailer or online, then enter the voucher code in the deposit screen. Available in multiple countries across Europe, Australia, Canada, and other regions.
CashLib: CashLib vouchers can be purchased at retail locations in various European countries. Enter your CashLib voucher code to instantly add funds to your account.
How to Make a Deposit
Making a deposit is quick and easy. Follow these simple steps to fund your account and start playing:
Step 1: Log In to Your Account
Access your account using your username and password. Ensure you're on our official website and using a secure internet connection.
Step 2: Go to the Cashier
Navigate to the Cashier, Banking, or Deposit section of your account. This is usually accessible from the main menu or your account dashboard.
Step 3: Select Your Deposit Method
Choose your preferred deposit method from the available options. The methods displayed will depend on your geographic location and currency. Review the processing time, fees, and limits for your chosen method.
Step 4: Enter Deposit Amount
Enter the amount you wish to deposit. Ensure the amount is within the minimum and maximum limits for your chosen method. The system will show you any applicable fees and the final amount to be charged.
Step 5: Provide Payment Details
Depending on your chosen method, you'll need to provide:
Card payments: Card number, expiration date, CVV, cardholder name
Cryptocurrency: Your transaction will generate a unique wallet address and QR code
Bank transfers: Follow the instructions provided, including bank details and reference numbers
E-wallets/Electronic payments: Account details or follow the redirect to complete payment
Vouchers: Enter your voucher code
Step 6: Complete Payment
Review all details carefully and confirm your deposit. For card payments, you may be redirected to your bank's 3D Secure authentication page. For cryptocurrency, send the exact amount to the wallet address provided. For bank transfers, complete the transfer through your online banking using the details provided.
Step 7: Confirmation
Once your deposit is processed, you'll receive a confirmation on screen and via email. For instant methods, your funds will be available immediately. For bank transfers, funds will be available once we receive and verify the payment.
Important Deposit Information
Deposit Processing Times
Most deposit methods are instant or near-instant, meaning your funds are available to play immediately. However, some methods like standard bank transfers may take 1-3 business days. The processing time for your chosen method will be displayed before you confirm your deposit.
Currency Conversion
If you deposit in a currency different from your account currency, conversion rates will apply. We use competitive exchange rates, but please be aware that rates fluctuate. The exchange rate is locked at the time of deposit processing.
Deposit Bonuses
Many deposit methods qualify for our welcome bonuses and promotional offers. Check the terms and conditions of any bonus before depositing to ensure your chosen method is eligible. Some payment methods may be excluded from certain promotions.
Failed Deposits
If your deposit fails, check the following: Ensure your payment method has sufficient funds, verify that all payment details are correct, check that your payment method is authorized for online gambling transactions, ensure you're within the transaction limits, contact your bank or payment provider if they're blocking the transaction, and try an alternative payment method. If problems persist, contact our customer support team for assistance.
Deposit Security
All deposits are processed through secure, encrypted connections using industry-standard SSL technology. We never store your complete payment card details on our servers. Your financial information is protected by multiple layers of security and is processed by trusted, certified payment processors.
Responsible Gaming and Deposit Limits
We encourage responsible gaming and offer tools to help you manage your deposits. You can set daily, weekly, or monthly deposit limits through your account settings. These limits help you stay in control of your gaming budget. For more information, please refer to our Responsible Gaming section.
Verification Requirements
While you can usually deposit without verification, you must verify your account before making a withdrawal. We recommend completing verification early to avoid delays when you want to withdraw your winnings. Required documents typically include proof of identity, proof of address, and proof of payment method.
Geographic Restrictions
The availability of deposit methods varies by country due to local regulations, banking restrictions, and payment provider limitations. When you access the deposit section, you'll only see methods available in your specific location. If you don't see your preferred method, please contact support to inquire about alternatives.
Transaction Failures and Reversals
In rare cases, deposits may fail due to technical issues or payment provider problems. If a deposit is deducted from your account but doesn't appear in your casino balance within the expected timeframe, contact our support team with your transaction reference number. We'll investigate and resolve the issue promptly.
Deposit reversals or chargebacks without valid reason may result in account suspension and are against our terms of service. If you need to dispute a transaction, please contact us first to resolve the matter.
Multiple Deposits
You can make multiple deposits using different payment methods. However, for security and anti-money laundering compliance, we may require that withdrawals be processed using the same methods you used for deposits, proportionally.
Third-Party Deposits
For security reasons, we only accept deposits from payment methods registered in your own name. Third-party deposits (payments made by someone other than the account holder) are not permitted and may result in funds being returned and your account being restricted.
Maximum Deposit Amounts
While we've listed the maximum amounts per transaction, you can make multiple deposits if you wish to fund your account with larger amounts. However, please be aware of our responsible gaming policies and ensure you're gambling within your means.
Tips for Smooth Deposits
To ensure your deposits are processed quickly and without issues, follow these recommendations:
Choose the right method: Consider processing time, fees, and limits when selecting your deposit method. Cryptocurrency offers the highest limits and lowest fees, while cards offer instant processing with moderate fees.
Check your limits: Ensure your deposit amount is within the minimum and maximum limits for your chosen method.
Verify early: Complete account verification as soon as possible to avoid delays with withdrawals later.
Double-check details: Always verify payment details before confirming, especially for cryptocurrency and bank transfers where mistakes can result in lost funds.
Save transaction references: Keep records of all transaction IDs, reference numbers, and confirmation emails for your deposits.
Use your own payment methods: Only deposit from payment methods registered in your name.
Contact support if needed: If you encounter any issues during the deposit process, our support team is available to assist you.
Set deposit limits: Use our responsible gaming tools to set limits that match your budget.
Need Help?
If you have questions about deposit methods, need assistance with making a deposit, or encounter any issues during the process, please contact us. Our support team is available to help ensure you can fund your account smoothly and securely.
We're committed to providing you with secure, convenient, and fast deposit options so you can focus on enjoying your gaming experience.